terms of service

TL;DR TOS
NOTICE: This is the CONDENSED version of the TOS.Detailed info may be missing. The sole purpose of this condensed version is for the Customer to have an easy overview of the main points. Please refer to the full TOS below for more detailed terms, which WILL apply to your orders.

TERMS OF SERVICE
LAST UPDATE: 11/5/25This contract applies to the artist further called Seller and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:PAYMENTS
1. Customer agrees to pay the due amount upfront for any orders of value lower or equal to $30.2. On orders above $30, Customer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch. Any other payment schedule has to be mutually agreed on before work on the product commences.3. Customer accepts that work on the product will not commence until payment has been received by the seller according to the above schedule.4. Certain types of work may not allow for a split payment. In such cases, Customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.PRODUCT DELIVERY
6. Customer agrees that their product will be delivered digitally to email address provided by Customer after the final payment has been received by the seller.7. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees, etc.8. It is sole responsibility of Customer to propose delivery method which works for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside responsibility of Seller.8b. Upon delivery of the product, it is Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the seller. Seller can not guarantee that the original copy of the product will be available in the case that Customer lost their files.REVISIONS
9. Customer has the right to 2 complete revisions in the sketching phase and a reasonable amount of minor edits.10. Customer has right to a reasonable amount of minor edits after completion, such as changing an eye colour or fixing a small detail. This encompasses all/any mistakes that are due to Seller's error, such as missing a detail in a reference sheet, and small fixes that can be completed within a small amount of time.10b. Any requests that don't fall under rule 10 will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.CURRENCY CONVERSIONS
11. Customer agrees to pay the total amount specified in United States Dollars (USD)12. It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to Seller.13. Payment is considered as received and completed only when total amount received on Seller's account is equal to the invoice amount in USDREFUND POLICY
14. Customer has right to request a full refund if there's been no progress for two weeks, or when product has not been completed within four months. Refund conditions for commissions which require more work must be agreed separately before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.14b. It is Customer's responsibility to get in touch for a refund if this time has passed, and the commission will be continued in overtime if not.15. Customer is expected to contact the seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of customer will be recognized as ghosting and result in the order being put on hold, cancelled, and/or potentially not refunded depending on response time.PERSONAL AND COMMERCIAL USE16. The product received by Customer is for personal use. Any use of the product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the seller. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the product.16b. Base fee for monetized content is +100%. Commercial use is not available.17. Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.17b. In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.CANCELLATIONS
18. Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to the customer.19. Any disrespectful behavior will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the customer in the future.20. It is not Seller's responsibility to seek out Customer if the way of contact has been severed (account deletion, message send permissions, etc.) If Seller cannot get into contact with Customer, this will be seen as ghosting, and commission will be cancelled.BLACKLISTI am not entitled to public reasoning on why I blacklist anyone. If you have questions or concerns, send me a private message.I ask that these people not be traded my designs and I kindly do not want to be associated with them.@AngelNim@VanoVat

Ref sheets/Customs

Base price starts with only a front/back fullbody view and a simple paw (bean) view. All extra views will cost extra.
Ref sheets require a bit of price discussion

size	cost
base	$40
+side view	$15
+ headshot	$10
+ eye/detailed paw/maw view	$5
+ inventory	$5 per item
complexity fee	+15% (per item)
custom character design	+50% base price

Portfolio